About the Job:
About the Role:
EgyGraph is a dynamic and growing company specializing in graphic design and digital media solutions. We're passionate about creativity and delivering high-quality visual content to our clients.
📢 We're Hiring!
EgyGraph is on the lookout for a talented Social Media Moderator with 1–2 years of experience to join our creative team.
📍 Location: Downtown, West El Balad – Cairo
If you're skilled at managing online communities, have a sharp eye for trends, and love engaging content—this could be your next big opportunity!
👉 Ready to level up your career?Apply Now!
Job Responsibilities:
Monitor social media channels (Facebook, Instagram, TikTok, X, etc.) daily for comments, mentions, DMs, and tags.
Respond to user comments and inquiries in a timely, professional, and brand-appropriate manner.
Escalate sensitive or negative feedback to the appropriate internal teams.
Maintain a positive, consistent tone aligned with the brand voice.
Help manage community growth and engagement by encouraging conversations and responding to followers.
Track trends in community sentiment and flag emerging issues.
Support the social team with content scheduling and basic reporting.
Collaborate with creative and content teams to align on messaging and campaign goals.
Job Requirements:
Bachelor’s degree in Mass Communication, Media, Marketing, or a related field.
1–2 years of experience as a Social Media Moderator, Community Manager, or similar role in a digital or creative agency.
Excellent written communication in Arabic (native-level) and good command of English.
Familiarity with major social platforms (Facebook, Instagram, TikTok, X, LinkedIn).
Strong understanding of community behavior and online engagement best practices.
Ability to work under pressure and handle sensitive comments calmly and tactfully.
Basic knowledge of social media tools like Meta Business Suite or Hootsuite is a plus.
Your Life at EgyGraph – Perks & More
Working conditions
Work Schedule: Sunday to Thursday, 9:00 AM to 6:00 PM
Work Location: On-site, Downtown office located Adly Street
Package:
Social Insurance
Medical Insurance
Performance Based Incentives