IT

IT Specialist

Cairo
Work Type: Full Time
Job Title: Senior IT Specialist – Server & CRM Management
Location: 6th of October
Working Conditions:  9:00 AM – 6:00 PM (Saturday – Thursday)

Role Overview:

We are seeking an experienced IT professional (10–15 years) with a strong background in server administration, CRM system management, and IT operations. The ideal candidate will play a critical role in maintaining our digital backbone, ensuring smooth and secure IT performance across the company.

Key Responsibilities:
- Manage, monitor, and maintain physical and cloud-based servers ensuring maximum uptime and performance.
- Administer, customize, and optimize our CRM system (e.g., Salesforce, Zoho, or equivalent).
- Lead regular data backups, disaster recovery planning, and system upgrades.
- Provide technical support to internal teams and resolve hardware/software/network issues promptly.
- Ensure cybersecurity best practices are followed across all systems.
- Coordinate with third-party vendors and service providers when needed.
- Develop documentation and IT policies to support operations and growth.

Required Qualifications:
- 10–15 years of proven experience in IT infrastructure and support roles.
- Strong expertise in server setup, configuration, troubleshooting, and maintenance.
- Solid hands-on experience with CRM systems (setup, customization, support).
- Excellent understanding of network architecture, cybersecurity, and data protection.
- Experience with virtualization tools and cloud environments (e.g., VMware, AWS, Azure).
- Real estate industry experience is a strong plus.
- Strong problem-solving, communication, and organizational skills.
- Bachelor’s degree in Information Technology, Computer Science, or related field


Experience Level:
Mid - Senior Level
 
Sub Department:
IT
 

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