📍 Cairo, Down Town| Full-Time
About SRV Spaces
SRV Spaces is a leading workspace solutions company that designs, furnishes, and manages modern office environments. We combine creativity, innovation, and operational excellence to deliver seamless end-to-end experiences for our clients.
Role Overview
We are looking for a Fresh Customer Experience Executive to join our growing team. The ideal candidate is passionate about people, detail-oriented, and eager to learn how to deliver outstanding customer service in a dynamic environment.
Key Responsibilities
- Assist in managing the full client journey — from onboarding to after-sales support.
- Communicate effectively with clients to ensure their needs are met and expectations are exceeded.
- Coordinate with internal teams (Sales, Operations, Design, and Finance) to ensure smooth project delivery.
- Collect feedback from clients and support continuous service improvements.
- Maintain accurate records of client interactions and ensure timely follow-up.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 0–1 year of experience in Customer Experience, Customer Service, or a similar field.
- Excellent communication and problem-solving skills.
- Positive attitude, adaptability, and eagerness to learn.
- Strong attention to detail and organizational skills.
📧 To Apply: Send your CV to [email protected]