Operations / Quality

Field Coordinator

Cairo
Work Type: Full Time
SOKNA is now seeking a Field Coordinator with the following responsibilities & requirements.
 
-Job Responsibilities:
  • Be our frontline representative, based in one of our partner hospitals to interface with families facing loss in a timely manner directly
  • Plan, led, and executed funeral services on the ground daily with the support of a small team
  • Communicate with the Account Executive to receive new service requests, collect instructions, and report timely updates at various steps of the funeral
  • Address customer needs with great attention to detail and laser focus on quality
  • Build relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core values
  • Prepare all the tools and documents needed to meet the service requirements
  • Fill forms, complete paperwork, and write concise notes
  • Handle payments and service accounting with relevant stakeholders

-Job Requirements:
  • Fresh Graduates are required.
  • Good - Very Good in English.
  • Leadership Skills
  • Communication Skills
  • Decision Making / Problem Solving

-Company Industry: Egypt's first end-to-end funeral service & cemetery

-Company Website: https://sokna.com/

-Facebook Page: https://www.facebook.com/soknagroup/

-Working Conditions:
  • Work Location: Hospital Based (Rotational)
  • Working Hours: 9 AM: 5 PM, Two days off (Rotational)

-Perks at SOKNA:
  • Full medical/dental/vision coverage
  • Team-oriented and supportive work environment
  • Opportunities for growth and professional development
  • Quarterly team-building events and outings
Experience Level:
Entry Level
 
Sub Department:
Administration
 

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