Talent 360 is hiring IT/OT System Administrator for one of its clients

Expected Job Role

Administer and support local IT and OT infrastructure within the manufacturing facility.
Act as the key point of coordination between local operations and remote/global IT teams to ensure swift issue resolution.
Maintain and monitor Cisco-based networks, firewalls, and security systems; certification is a strong plus.
Handle system visualization, backups, and restoration tools to ensure business continuity.
Support and troubleshoot OT systems involved in automated manufacturing processes with no human interaction.
Maintain an IT/OT Security Matrix, assess security and human-related risks, and implement risk mitigation strategies.
Collaborate with internal teams to improve integration between IT capabilities and manufacturing operations.
Provide customer service and technical support within the facility, ensuring clear communication and efficient response.
Monitor and manage incident ticketing systems, ensuring proper documentation and resolution.
Provide emergency support on-site when critical issues arise (no 24/7 shift required – only urgent matters).
Participate in periodic system audits and ensure compliance with company and global IT/OT standards.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
Minimum 5 years of experience in a similar IT/OT system administration role, preferably within a multinational manufacturing environment.
Solid experience with Cisco network products; Cisco certification is an asset.
Strong knowledge of firewalls, system security, backup and recovery tools, and network infrastructure.
Familiarity with automated production environments and OT technologies.
Excellent understanding of IT and human security risks in a manufacturing context.
Strong communication skills and fluent English – both verbal and written.
Previous experience in customer service or helpdesk environments is advantageous.
Strong organizational skills, ability to manage tasks independently, and under pressure.
Proximity to the 10th of Ramadan City is required for fast emergency response.

Working conditions

Experience Level:

Mid - Senior Level

Sub Department:

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IT/OT System Admin.