About the Job:
About the Role:
Koch Industries is one of the largest privately held companies in the world, with diverse operations in manufacturing, refining, chemicals, energy, fiber, and technology. With a strong commitment to innovation and transformation, Koch companies create the products people use every day.
We are currently hiring a full-time, onsite IT/OT System Administrator to join our team in 10th of Ramadan City, El Sharkia.
If you're passionate about technology and want to be part of a global company that values continuous improvement and individual growth, we’d love to hear from you!
Job Role:
Administer and support local IT and OT infrastructure within the manufacturing facility.
Act as the key point of coordination between local operations and remote/global IT teams to ensure swift issue resolution.
Maintain and monitor Cisco-based networks, firewalls, and security systems; certification is a strong plus.
Handle system visualization, backups, and restoration tools to ensure business continuity.
Support and troubleshoot OT systems involved in automated manufacturing processes with no human interaction.
Maintain an IT/OT Security Matrix, assess security and human-related risks, and implement risk mitigation strategies.
Collaborate with internal teams to improve integration between IT capabilities and manufacturing operations.
Provide customer service and technical support within the facility, ensuring clear communication and efficient response.
Monitor and manage incident ticketing systems, ensuring proper documentation and resolution.
Provide emergency support on-site when critical issues arise (no 24/7 shift required – only urgent matters).
Participate in periodic system audits and ensure compliance with company and global IT/OT standards.
Job Requirements:
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
Minimum 5 years of experience in a similar IT/OT system administration role, preferably within a multinational manufacturing environment.
Solid experience with Cisco network products; Cisco certification is a plus.
Strong knowledge of firewalls, system security, backup and recovery tools, and network infrastructure.
Familiarity with automated production environments and OT technologies.
Excellent understanding of IT and human security risks in a manufacturing context.
Strong communication skills and fluent English – both verbal and written.
Previous experience in customer service or helpdesk environments is advantageous.
Multinational Coordination – Effective communication and collaboration with international teams
Strong organizational skills, ability to manage tasks independently, and under pressure.
Proximity to the 10th of Ramadan City is required for fast emergency response.
Your Life at Koch– Perks & More
Working conditions:
Work Location: 10th of Ramadan Sharkia
Working Days: Sunday to Thursday
Working Hours: 9:00 - 5:00
Friday and Saturday off
Package:
Social Insurance & Medical Insurance
Incentives