About the Role
We are seeking a highly skilled IT manager to join our team at Wadi El Nile Factory. The ideal candidate will have hands-on experience managing enterprise IT environments, providing technical support, and ensuring system reliability and security within a manufacturing setting.
Key Responsibilities
- Manage and operate the company’s IT infrastructure, including servers, networks, and devices.
- Handle day-to-day technical support and troubleshooting for end-users.
- Oversee system updates and ensure compliance with security and compatibility requirements.
- Maintain and administer Microsoft platforms, virtualization environments, and backup systems.
- Collaborate with internal teams to enhance performance and ensure operational continuity.
Qualifications
- Education: Bachelor’s degree in computer science, information technology, computer engineering, information systems, or a related field.
- Experience: 5–8 years of professional experience in IT infrastructure and technical support, preferably within industrial or factory environments.
Technical Expertise Required
- Windows Server (2008R2, 2012, 2016, 2019)—mandatory certification.
- Office 365, Exchange (2016–2019 On-Premises), SharePoint (2016–2019 On-Premises).
- Experience with Skype for Business and Microsoft Teams.
- Familiarity with System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM).
- Strong knowledge of Hyper-V and VMware ESXi virtualization platforms.
- Experience managing SQL Server environments.
- Experience with Google Workspace (G-Suite) tools such as Google Sites and Google Meet.
- Knowledge of System Center Data Protection Manager and Veeam Backup & Replication.
- Understanding of Cisco networking technologies and holding a CCNA Routing & Switching certification.
- Familiarity with information security technologies and Sophos XG Firewalls.
Key Skills & Competencies
- Strong troubleshooting and problem-solving skills.
- Excellent communication and teamwork abilities.
- Ability to work under pressure in a fast-paced environment.
- High level of responsibility and reliability.
Work Conditions
- Location: El Khattaba – Km 14, Sadat City (inside the factory).
- Accommodation: Provided on-site.
- Salary: Negotiable based on experience.
- Benefits: Competitive package with housing and additional allowances.