Vezloo is Hiring – Remote Team Leaders
Vezloo is looking for talented young professionals with strong English proficiency to join our team remotely. If you have excellent communication skills, analytical thinking, and leadership capabilities, this is your chance to grow in a dynamic, global environment.
Responsibilities:
-Lead and manage a team of agents, providing coaching and support to enhance performance.
-Develop and execute operational strategies to meet and exceed client expectations.
-Monitor team performance metrics and implement improvements based on data analysis.
-Foster a customer-oriented environment by addressing client inquiries and resolving issues promptly.
-Collaborate with other departments to streamline processes and improve service delivery.
-Promote a positive corporate culture and support professional development among team members.
Requirements:
-Proven experience in a managerial role, preferably within Outsourcing/Offshoring.
-Strong leadership skills with the ability to motivate and inspire a diverse team.
-Excellent written and verbal communication in English.
-Analytical mindset and data-driven decision-making ability.
-Experience in performance management and employee development.
-Familiarity with project management tools and customer service software.
Why Join Us:
-100% remote role – work from anywhere.
-Opportunity to lead a dynamic team and develop your career in a growing AI-driven company.