We are seeking a contract-savvy, results-oriented Business Account Manager / Project Manager to manage high-value B2B partnerships and oversee the execution of commercial projects across content licensing, metadata syndication, and product integrations.
This role sits at the crossroads of business operations, partner management, and product delivery. You will own the journey from contract signature through to seamless rollout—protecting internal processes while ensuring world-class partner satisfaction.
Key Responsibilities
- Manage strategic B2B partner accounts (content licensors, data/product partners, syndication clients).
- Translate commercial contracts into actionable project plans, aligning cross-functional teams (Content, Product, Tech, Data, Marketing).
- Monitor deliverables, timelines, and SLAs, proactively resolving issues to keep projects on track.
- Uphold and defend internal processes and standards, balancing diplomacy with firm execution.
- Deliver structured status updates, dashboards, and post-implementation reviews.
- Identify and develop opportunities for renewals, upselling, and co-development to expand partner value and platform reach.
Who We’re Looking For
- 3–6 years’ experience in B2B account management, content operations, product/project management, or licensing within digital media or technology.
- Fluent in Arabic & English, with strong stakeholder-management and communication skills.
- Highly autonomous, organised, and confident in decision-making with minimal supervision.
- Data-literate: comfortable working with performance metrics, dashboards, and analytics (Excel/Sheets, BI tools, Google Analytics, SQL basics).
- Track record of maintaining ≥90% partner-satisfaction while enforcing internal processes.
Experience & Education
Education
- Bachelor’s degree in Business Administration, Media Management, Computer Science, Engineering, or a related field.
- Post-graduate qualification (MBA, MSc in Digital Media/Project Management) is a plus.
Professional Experience
- 4+ years leading content-licensing or product-integration projects in media, streaming, or SaaS.
- Proven ownership of contract negotiation, redlining, and operationalisation (API-driven feeds, metadata delivery).
- Hands-on experience coordinating cross-functional squads using Agile/Scrum or Kanban.
- Strong background in balancing partner expectations, preventing scope creep, and driving timely delivery.
Technical & Process Skills
- Contract lifecycle management: drafting, redlining, renewals (WorldCC/IACCM principles).
- Project & product tools: Jira, Asana, Monday.com, MS Project, Confluence.
- Content & data workflows: CMS/DAM, REST/GraphQL APIs, JSON/XML feeds, product backlogs.
- Analytics & reporting: Excel/Google Sheets, Looker Studio, Power BI, Tableau.