SiFi is a fast-growing Fin-tech Company revolutionizing financial services in Saudi Arabia. We are committed to delivering a high-quality, secure, and reliable experience, and we’re looking for a Business Operations Specialist
About the Role:
The Business Operations Specialist plays a key role in optimizing the organization's operational efficiency and effectiveness. This position involves developing and implementing processes, analyzing complex data sets, and driving continuous improvement initiatives across various departments. The Business Operations Specialist collaborates with different teams to identify opportunities for operational enhancements and execute solutions.
Key Responsibilities:
Conduct in-depth analysis of business processes and systems to identify areas for improvement.
Develop and implement operational strategies to enhance efficiency and productivity.
Create and maintain comprehensive dashboards and reports for tracking key performance indicators (KPIs).
Lead cross-functional projects to streamline operations and drive business performance.
Collaborate with department heads to identify operational needs and develop tailored solutions.
Perform financial analysis and forecasting to support strategic decision-making.
Design and implement process improvements using methodologies such as Lean or Six Sigma.
Assist in the evaluation and implementation of new technologies and tools to improve operations.
Develop and deliver presentations to stakeholders on operational performance and initiatives.
Mentor and guide junior team members in operational best practices.
Requirements:
Bachelor's degree in Business Administration, Finance, Economics, or related field
2-4 years of experience in business operations, process improvement, or related roles
Strong analytical skills with the ability to translate complex data into actionable insights
Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI)
Experience with project management and process improvement methodologies
Excellent problem-solving and critical thinking skills
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced, cross-functional environment
Master's degree in Business Administration or related field is a plus
Certification in project management (e.g., PMP) or process improvement (e.g., Six Sigma Green Belt)
Experience with CRM systems and other business software
Knowledge of financial modeling and analysis
Familiarity with data visualization and business intelligence tools
Experience in the Fin-Tech or financial services industry