Operations / Quality

Junior Operation Specialist

Cairo, Cairo Governorate
Work Type: Full Time
Join Our Client "Golden Hawk Logistics"
We're looking for a detail-oriented and Committed individual to join our client`s team as a Junior Operations Specialist

-Job Title:
Junior Operations Specialist
Fluency in English is a Must
Strong communication and interpersonal skills
Proven ability to multitask and prioritize in a fast-paced environment
Excellent problem-solving and decision-making skills
Proficient in using logistics software, MS Office, and other relevant technology
TMS systems , Excel , Quick learner

-Educational Background:
Bachelor in business administrations/ Logistics and Supply Chain Management

Background in transportation, warehousing, or supply chain operations a plus

-Specific Industry:
Logistics/ Supply chain

-Specific previous position:
Customer Service is a Must

-Expected Job Role:
Process customer orders and inquiries in a timely and efficient manner
Coordinate with internal teams (e.g. warehousing, transportation) to ensure smooth order fulfillment
Monitor inventory levels and communicate any discrepancies or supply chain issues
Liaise with carriers and delivery providers to track shipments and resolve any delivery problems
Provide excellent customer service by addressing client questions, concerns, and requests
Contribute to the continuous improvement of operational processes and procedures
Assist with special projects and other duties as assigned

-Required Years of Experience:
1-2 Years of Experience

-Working conditions:
10 hours USA time from 2:30 pm until 12 Am

Dokki , Giza, Egypt 
Experience Level:
Entry Level
Sub Department:
Operations / Quality

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